Abercarn Primary School
APS Support Team

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Welcome

Welcome to the APS Support 

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Submit a ticket
Submit a new issue to a department
View existing tickets
View tickets you submitted in the past

Knowledgebase

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Personal Hotspot

Category: Chromebooks

How to set up a Personal Hotspot on your iPhone or iPad A Personal Hotspot lets you share the mobile data connection of your iPhone or iPad when you don’t have access to a Wi-Fi network.  Set up Pers...

Connect To WiFi

Category: Chromebooks

How to connect your Chromebook to a Wi-Fi network   It's easy to connect your Chromebook to Wi-Fi, as long as you know the name and password of the network you're trying to join. If you've already joi...

Excel - Quick Guide

Category: MS Excel Resources

Getting Started with Excel 2010 This chapter teaches you how to start an excel 2010 application in simple steps. Assuming you have Microsoft Office 2010 installed in your PC, start the excel applicati...

HWB MS Office

Category: HWB

Every student in Wales is entitled to download a copy of Microsoft Office for PC or Mac totally FREE ! thanks to Welsh Government   If you can share the message with parents especially this time of th...

SeeSaw Pupil Login Guide

Category: SeeSaw

From September 2020  Students will sign in to Seesaw using their School Google email address and password.   Open the Seesaw Class app ­­-- or --­­ Go to app.seesaw.me ​on Chrome, or Firefox, or Edge...

Video: Teachers - How to run your appointments over video call

Category: Parents Evening System

This article tells you what to do when your Administrator has informed you that your appointments on an evening will be held via video call. Requirements: In order to make video calls Parents and Teac...

Keyboard Shortcuts in Excel

Category: Advanced Operations

MS Excel Keyboard Short-cuts MS Excel offers many keyboard short-cuts. If you are familiar with windows operating system, you should be aware of most of them. Below is the list of all the major shortc...

Workbook Security in Excel

Category: Advanced Operations

Workbook Security We can apply security to the workbook by the concept of protection available in the Review Tab of ribbon. MS Excel's protection-related features fall into three categories. Workshee...

Translate Worksheet in Excel

Category: Advanced Operations

Translate Worksheet You can translate the text written in a different language, such as phrases or paragraphs, individual words (by using the Mini Translator), or translate your whole file with MS Exc...

Email Workbooks MS Excel

Category: Advanced Operations

Email Workbook MS Excel allows you to email the workbook very easily. To email the workbook to anyone, follow the below mentioned steps. Choose File » Save and Send. It basically saves the document f...

Printing Worksheets in Excel

Category: Advanced Operations

Quick Print If you want to print a copy of a worksheet with no layout adjustment, use the Quick Print option. There are two ways in which we can use this option. Choose File » Print (which displays t...

Cross Referencing in Excel

Category: Advanced Operations

Graphic Objects in MS Excel When you have information spread across several different spreadsheets, it can seem a daunting task to bring all these different sets of data together into one meaningful l...

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