Abercarn Primary School
APS Support Team

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Welcome

Welcome to the APS Support 

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Submit a ticket
Submit a new issue to a department
View existing tickets
View tickets you submitted in the past

Knowledgebase

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Personal Hotspot

Category: Chromebooks

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Connect To WiFi

Category: Chromebooks

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Excel - Quick Guide

Category: MS Excel Resources

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SeeSaw Pupil Login Guide

Category: SeeSaw

From September 2020  Students will sign in to Seesaw using their School Google email address and password.   Open the Seesaw Class app ­­-- or --­­ Go to app.seesaw.me ​on Chrome, or Firefox, or Edge ...

HWB MS Office

Category: HWB

Every student in Wales is entitled to download a copy of Microsoft Office for PC or Mac totally FREE ! thanks to Welsh Government   If you can share the message with parents especially this time of th...

Video: Teachers - How to run your appointments over video call

Category: Parents Evening System

This article tells you what to do when your Administrator has informed you that your appointments on an evening will be held via video call. Requirements: In order to make video calls Parents and Teac...

Keyboard Shortcuts in Excel

Category: Advanced Operations

MS Excel Keyboard Short-cuts MS Excel offers many keyboard short-cuts. If you are familiar with windows operating system, you should be aware of most of them. Below is the list of all the major shortc...

Workbook Security in Excel

Category: Advanced Operations

Workbook Security We can apply security to the workbook by the concept of protection available in the Review Tab of ribbon. MS Excel's protection-related features fall into three categories. Workshee...

Translate Worksheet in Excel

Category: Advanced Operations

Translate Worksheet You can translate the text written in a different language, such as phrases or paragraphs, individual words (by using the Mini Translator), or translate your whole file with MS Exc...

Email Workbooks MS Excel

Category: Advanced Operations

Email Workbook MS Excel allows you to email the workbook very easily. To email the workbook to anyone, follow the below mentioned steps. Choose File » Save and Send. It basically saves the document f...

Printing Worksheets in Excel

Category: Advanced Operations

Quick Print If you want to print a copy of a worksheet with no layout adjustment, use the Quick Print option. There are two ways in which we can use this option. Choose File » Print (which displays t...

Cross Referencing in Excel

Category: Advanced Operations

Graphic Objects in MS Excel When you have information spread across several different spreadsheets, it can seem a daunting task to bring all these different sets of data together into one meaningful l...

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